SHIPPING
At VelaCella, every order is carefully prepared in Quebec to provide you with the best possible experience.

ORDER PROCESSING
Orders are generally prepared and shipped within 1 to 3 business days following confirmation of your purchase.

During periods of high order volume (promotions, launches, or special events), slight additional delays may apply.

SHIPPING TIMES AND RATES
We ship our orders with Canada Post.

Shipping fees are automatically calculated at checkout based on your shipping address, as well as the weight and dimensions of your order.

Available shipping options, along with their rates and estimated delivery times, will be displayed at checkout.

Delivery times are estimates provided by the carrier and may vary depending on your location or circumstances beyond our control.

Delivery times may vary depending on your location and the carrier.

ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with your tracking information.

SHIPPING ADDRESS
Please carefully review your information before completing your order.

VelaCella cannot be held responsible for delays or undelivered packages resulting from an incomplete or incorrect address.

QUESTIONS
For any questions regarding your delivery: info@velacella.com

Thank you for trusting VelaCella 🤍