SHIPPING
At VelaCella, every order is carefully prepared in Quebec to offer you the best possible experience.

ORDER PROCESSING
Orders are generally prepared and shipped within 1 to 3 business days following your purchase confirmation.

During periods of high volume (promotions, launches, or special events), a slight additional delay may apply.

DELIVERY TIMES AND RATES
Quebec

Standard delivery: 3 to 9 business days — $10 CAD

Express delivery: 1 to 2 business days — $15 CAD

Canada

Standard delivery: 3 to 9 business days — $15 CAD

Express delivery: 1 to 2 business days — $20 CAD

Delivery times may vary depending on your region and the carrier.

ORDER TRACKING
As soon as your order is shipped, you will receive a confirmation email with your tracking information.

SHIPPING ADDRESS
Please check your information carefully before finalizing your order.

VelaCella cannot be held responsible for delays or undelivered packages due to an incomplete or incorrect address.

QUESTIONS
For any questions regarding your delivery info@velacella.com

Thank you for trusting VelaCella 🤍